Zendesk vs Intercom: Which Is Right For Your Business in 2023?
Intercom vs Zendesk: Comparing features, integrations, and pricing While Intercom focuses more on customer messaging and personalization, Zendesk focuses more on traditional customer support ticket management. Ultimately, the choice between these two platforms will depend on the specific needs of the business and the type of customer interactions they are looking to manage. Intercom is […]
From words to meaning: Exploring semantic analysis in NLP
Understanding Semantic Analysis Using Python - NLP Semantic analysis ensures that translated content retains the nuances, cultural references, and overall meaning of the original text. Another issue arises from the fact that language is constantly evolving; new words are introduced regularly and their meanings may change over time. This creates additional problems for NLP models since they […]
ChatGPT for Customer Service: Prompts, Use Cases & More
AI customer service for higher customer engagement Based on Gartner’s research, there is a projected 40% increase in the adoption of chatbot technology, with 38% of organizations planning to implement chatbots within the next two years. Join Master of Code on this journey to discover the boundless potential of chatbots and how they are reshaping […]
How do Chatbots work? A Guide to the Chatbot Architecture
How To Build A Chatbot: End-to-End Guide It is trained using machine-learning algorithms and can understand open-ended queries. As the bot learns from the interactions it has with users, it continues to improve. The AI chatbot identifies the language, context, and intent, which then reacts accordingly. AI-enabled chatbots rely on NLP to scan users’ queries […]
How to Become an AI Engineer 2024 Career Guide
Masters in Artificial Intelligence Computer & Data Science Online For such data, these engineers need to know about Spark and other big data technologies to make sense of it. Along with Apache Spark, one can also use other big data technologies, such as Hadoop, Cassandra, and MongoDB. The College has created and reimagined more than […]
